This Privacy Policy (“Policy”) outlines how Heaven Sky Inc. (“we,” “our,” or “us”) collects, uses, and protects the personal information of visitors and customers who use our website https://heavenskyinc.com (the “Website”). If you have questions or concerns about this Policy, please get in touch with us at heavensky755@gmail.com
By using our Website, you agree to the practices described in this Policy.
What Information Do We Collect?
We collect both personal and non-personal information when you interact with our Website. Personal information may include your name, shipping and billing address, email address, phone number, payment details, purchase history, and account activity or preferences. Non-personal information may include your browser type, device type, IP address, operating system, website usage data, and referring website URLs. This information is collected when you register, place an order, subscribe to our newsletter, or interact with our customer support.
How Do We Use Your Information?
We use your information to process and fulfill orders, provide customer service, improve the Website and our offerings, communicate order updates and promotional content, and prevent fraud or other illegal activities. Non-personal data helps us analyze website traffic and optimize user experience.
Do We Share Your Information?
We do not sell your personal information. However, we may share it with trusted third-party partners who assist in website operation, order fulfillment, payment processing, marketing, or analytics. We may also share information with authorities or legal entities if required to comply with laws, regulations, or legal requests. All third parties we work with are bound by confidentiality agreements.
Cookies and Tracking Technologies
Our Website uses cookies and similar tools (like web beacons) to enhance user experience. Cookies help remember your login preferences, track items in your cart, and analyze traffic and usage patterns. Cookies do not link to your personal identity. You can adjust your browser settings to block or delete cookies if desired.
How We Protect Your Information
We implement appropriate technical and organizational safeguards to protect your personal data, including encryption (SSL) during sensitive transactions. Despite these efforts, no system can guarantee absolute security. We are not responsible for unauthorized access due to hacking, data breaches, or transmission errors beyond our control.
Accessing or Updating Your Information
You can review, update, or delete your personal information by contacting us at heavensky755@gmail.com. We may require identity verification before making changes.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Website indicates your acceptance of the updated policy.
Effective Date: April 4, 2025
If you have special delivery needs, questions about your order, or want to arrange expedited service, feel free to contact our support team at heavensky755@gmail.com or call +1 (972)-685-0235